A trouble ticket report in vtiger CRM

Trouble Tickets within a week

This report should detail a list of all clients who have trouble tickets in an OPEN status with a category of Big Problem and have been open for over 7 days. The 7 days period should be counted back from the date the report is run.

Create Trouble Ticket reportSelect name and folder
Summary so we can order itSelect columns we want to see
Sort reportParameters
Final result